As an entrepreneur, I was always on the road travelling to different cities and towns across the UK. On a regular basis I would stay overnight in Hotels, often finding they would over-promise and under-deliver on their service. Even though hotels had staff on site to help, this often resulted in them being overpriced and they were too busy to meet my busy schedule. In fact, the only time I needed support from staff was when something wasn’t right, if the problem wasn’t there in the first place I wouldn’t have bothered them at all.

While on some occasions hotel restaurants were a nice place to relax, I often found the quality of service was never as expected, for example I would on many occasions be waiting for long periods of time before being served and then again while the food was being prepared. I remember on many occasions I would prefer to go out to eat at a range of “proper” restaurants nearby and receive a better and faster service as a result.

As a business traveller & as a customer, I always knew what I wanted, the needs of business owners  however many Hotels often miss understood and even neglected their customers needs.

This is why Home Zen Harmony was created so that no traveller, for business or leisure had that feeling of disappointment again! Our business knows it’s customers, it’s fully serviced considering and pre-empting everything our customer needs & works efficiently without costly overheads which means Home Zen Harmony gives back value to our customers every single day of the year!